Ordering FAQs
I would like to order from American Medical Accessories, Inc. but I don't know who my local dealer is. Do you sell through dealers or reps?
American Medical Accessories, Inc. sells direct to the end user. We do not sell through any middle men or dealer networks that will drive our prices higher. We do not have commissioned sales reps & are able to pass the savings on to you.
I prefer name brand products. Are your products of equal quality?
All of our products are of the highest quality possible. In most instances, we are able to bypass the dealers and purchase direct from the factories for additional savings.
How long will it take to get my order?
All orders will ship the same day if they are received before 4pm CST. We ship most orders via UPS ground for guaranteed delivery throughout the continental United States within one week. We also offer 3 day, 2nd day, or overnight services via UPS for a nominal additional charge. Certain larger items may take slightly longer, however, we will inform you as soon as possible of any additional delivery time. International order delivery estimates will be sent via email.
*NOTE – Ground guarantees are for delivery to commercial addresses only. Time in transit is calculated using non-holiday weekdays (M-F) only. Thus a three day delivery on an order shipped Friday will be delivered the following Wednesday. For further information and holiday schedules you may also visit UPS website.
The map below summarizes our delivery timeline for domestic orders:
How can I pay my order?
We accept Visa, MasterCard, and PayPal for payment of all online orders. Past due accounts will be assessed a 1% APR on a monthly basis.